Receptionist / Administrator

Job Title: Receptionist/Administrator
Location: Nottingham
Length: 3 months +
Pay per hour: 11.74
Shifts: Monday to Friday (between 8am-5pm)
Your new company
Our client is a leading provider of purpose-built student accommodation in the UK. They provide accommodation across the country, including a number of sites around Nottingham.

Your new job
To assist in ensuring the property is managed and operated in line with agreed operating principles and to support the achievement of their company goal, to be industry leading in service levels to students, parents and stakeholders.
This role will be based over 4 different sites in Nottingham, working possibly 1 week at one site and the next week at another. So ideally you will have your own transport to get there, parking is available.
Duties & Responsibilities:

• Provide front of house reception duties including, but not limited to, answering telephone queries, dealing with student/general queries, mail handling.
• Facilitating approved access for visitors and contractors, and general completion of health & safety administration (Contractor work permits, site safety rules etc)
• Logging of maintenance requests
• Assisting with the completion of tenancy agreements
• Inputting of student data into the relevant systems
• Undertaking fire alarm training
• Assist with arrival and departure procedures ensuring efficiencies and room management procedures are adhered to

• Assist in the Management of payment, debt management and invoicing.
• Work with internal and external partners to improve services, value for money and profitability

Skills you need to succeed

• Provide cheerful reception service to all students and visitors
• Possess excellent oral and written communication skills including the proven ability to engage with customers and colleagues
• Have a passion for customer care and a sensitivity to students needs
• Have experience in a customer facing environment
• Have good IT skills (MS Word, Excel, etc.) and be adaptable to foster new skills
• Own transport ideally, to get to a number of sites

KSEastMidlands

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