Receptionist

Winterflood Securities is currently seeking a talented and highly motivated Receptionist to provide efficient and effective reception and secretarial support.

The incoming candidate will join a team of 3, reporting directly into the Office Manager. It is expected that this candidate will play a critical role across our organisation, portraying the Company brand at all times through the professional service and appearance of the Reception area.

This role could suit either an experienced candidate, or somebody looking to start their career in an office environment.

Please note that this role will take place on-site, full time in our central London offices with occasional support for our Brentwood office. Typical working hours are 08.00 – 16.00 however this may vary occasionally.

RESPONSIBILITIES

• Provide an efficient, professional and friendly reception service to all guests and staff;
• Take responsibility for the effective operation of all reception functions;
• Ensure that relevant staff and visitors are signed in and out of the organisation;
• Check and sign for deliveries;
• Book couriers as and when requested, and keep a log of all bookings;
• Ensure all enquiries are forwarded to the relevant person(s);
• Operate switchboard efficiently, ensuring all calls are dealt with swiftly and in a helpful and efficient manner;
• Assist in all business functions with the co-ordination and distribution of marketing and communication materials
• Assist with updates to the Company Intranet
• Provide visitors with refreshments upon arrival
• Book internal and external meeting rooms when requested;
• Maintain cleanliness and appearance of all internal meeting rooms; and
• Set up in-house lunches and refreshments when required
• Provide cover for back office support, Health & Safety and HR as and when required
• Provide refreshments and catering requirements for Board meeting lunches;
• Organise travel arrangements to and from external meetings when necessary;
• Screen telephone calls, enquiries and requests and handling them where appropriate;
• Provide secretarial and administrative support for back office and front office functions;
• Assist with sorting and distribution of post and franking of outgoing post in the absence of the facilities co-ordinator; and
• Co-ordinate travel for all back office and front office functions
• Co-ordinate and assist at Company events
• Assist the business functions with the production of promotional products for clients and staff
• Co-ordinate the office facilities and ordering supplies for the London and Brentwood office
• Co-ordinate the office facilities and ordering supplies for the Brentwood office
• To build and maintain a strong culture of compliance, risk management, integrity, client focus and other such Winterflood or Close Brothers values

REQUIREMENTS

• You will be a highly personable individual, who is warm and welcoming with a variety of different people at all times
• experience in a Receptionist role is beneficial but not essential
• Excellent presentation skills and attitude of professionalism
• The ability to focus and commit to delivering against deadlines.
• Good organisational skills with the ability to multi task and deal with multiple issues via different forums
• An eye for detail, and pro-active mentality

Benefits

Salary - competitive

• Discretionary annual bonus & annual pay review
• Work Abroad Policy for up to 15 days per year
• 25 days holiday plus bank holidays and additional well-being day
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 10% employer contribution
• Sharesave scheme
• Income Protection & Life insurance (4 x salary core level of cover)
• Private health care via BUPA
• Employee Assistance Programme
• Discounted Gym Membership
• Variety of travel to work schemes

Company benefits are provided on completion of either six months service, or a successful probation period whichever is sooner.

Entitlement outlined above is in respect of full-time entitlement, and will be provided to part-time workers on a prorate basis in accordance with the relevant scheme rules.

All benefits are subject to rules of the scheme and associated provider. The Company in its sole and absolute discretion reserves the right to discontinue, vary or amend any of the aforementioned benefits.

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

Winterflood Securities is a leading market maker committed to providing liquidity and flexible execution services to retail brokers, asset managers and institutional investors.

Winterflood’s strengths are a combination of traditional trading values and the performance of our own cutting edge technology. Our experienced team of traders helps clients achieve high quality execution in over 15,000 tradable instruments including UK, European and North American Equities together with Investment Trusts, Exchange Traded Products, Fixed Income, Structured Products and Funds. Founded in 1988, Winterflood has gone from being a niche market maker in the UK Small Cap market, to a mature, diverse and major liquidity provider across multiple asset classes in the UK and European markets.

Winterflood is authorised and regulated by the Financial Conduct Authority. Winterflood Securities is a wholly-owned subsidiary of Close Brothers Group plc, a specialist financial services group which makes loans, takes deposits, trades securities and provides advice and investment management solutions to a wide range of clients. Close Brothers Group plc is listed on the London Stock Exchange and is a member of the FTSE 250.