Address
SalaryRef #:
W145771
Department:
Facilities
City:
London
State/Province:
London
Country:
United Kingdom
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
We have an exciting new position as a Receptionist for our beautiful Cork street office. This location is situated at the back of our flagship store on Bond Street. You will be the first point of call for our visitors with your main the responsibilities of welcoming visitors, answering phone calls and directing enquiries to the appropriate persons or department. As the receptionist, you will also be handling administrative tasks such as managing the office area, invoices and general office operations.
This is is a 1 year fixed term contract
This is is a 1 year fixed term contract
Essential Duties & Responsibilities
- Support Environment Solutions team with moves/ changes to the office as and when required
- Support staff with RL booking system for desk booking in 50 NBS & Watford
- Order furniture when required from preferred supplier
- Monitor online meeting rooms bookings and support teams finding meeting space – all locations
- Support the Environment Solutions team and Finance processed by compiling invoices information, so that their treatment is made easier.
- Support with utilities coding of invoice where necessary
- Cover for Bank of America – T&E card & P card enquiries when Environment Solutions manager is on leave
- Liaise with your team and support the Environment Solutions department
- Covering 50 New Bond Street Office assistant when on holiday including all aspects
- Raise purchase orders for order placed
- Support Watford reception with incoming calls
- Have a good working relationship with employees
- Ensure a good filing system for all archived documents
- Update telephone lists/ handbook for reception use only
- Report any maintenance issues to the Environment Solutions team in a timely manner, monitor and chase up where required.
- Ensure the system telephone directory is up to date, notifying IT of any discrepancies
- Arrange bookings for couriers ensuring an order form is complete with approval
- Arranging DHL shipments and create airway bills, ensuring correct account is used for each department/ cost centres are used ensuring an order form is complete with approval
- Ensure outgoing mail is franked/ sent down to 50 NBS
- Ensure mail and deliveries are sorted, email in a timely matter so packages can be collected and post cupboard is free from clutter
- Ensure reception area is kept clean and free from clutter and the desk is kept tidy
- Working alongside the showroom team to ensure you have all appointments and contacts ahead of new markets
- Maintain a professional and smart appearance, bearing in mind the RL image
- Welcome visitors and help them wait in a pleasant way and announce them by name to the relevant team.
- Tour of the office – Fire tour for new starters
- Monitor food and condiments ensuring they are replenished in kitchen
- Order kitchen supplies as appropriate and monitor stock levels
- Order stationery as appropriate and monitor stock levels
- Answer calls in a timely and professional manner
Experience, Skills & Knowledge
- Excellent timekeeping
- Excellent telephone manner
- Excellent written and oral communication skills
- Excellent presentation ensuring RL image
- Passion for delivering 5 star customer services at all times
- Proficient in the use Microsoft outlook, word, excel & Ariba (desirable)
- 2 strategic cycles in a corporate receptionist or equivalent
- Luxury hotels of luxury Retail background desired but not essential
- Fluent in English and another foreign language is an advantage.
