Receptionist

Job overview
This vacancy is for full time, Monday to Friday 9 to 5.
The Trust is looking for a flexible and enthusiastic two full time Reception Administrators to join our friendly and welcoming Adults Assessment and Treatment Service. The team is based in New Park House in Horsham.
We believe this offers far greater opportunity for individuals to develop a much broader set of skills and to experience a more varied role. As such, the post-holder will work within the Reception/Admin team, sharing a range of duties that support the running of the overall Assessment and Treatment Service and other services also working in New Pak House. This role is varied, fast paced and very rewarding and involves contact with patients and carers both on the phone and in person. The successful applicant should have excellent customer service skills, good attention to detail and be flexible to cover their share of holiday and sickness when required. NHS reception experience is preferred but not essential as full training will be provided to the successful candidate.
If this sounds good to you and you have secretarial or relevant administration experience, we'd love to hear from you!
Main duties of the job
Your role will be to provide excellent Reception and administration support to the team. Please refer job description for more details.
Good communication skills are essential together with the ability to deal sensitively with people who may be distressed at times and patiently when trying to co-ordinate multiple busy diaries.
Working for our organisation
As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.
Your benefits:

• Access to a host of discount schemes including Blue Light Card!
• Generous holiday entitlement (starting at 27 days + 8 bank holidays)
• Excellent NHS Pension
• Discounted gym memberships
• A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC
• Access to full psychological support via our internal wellbeing team

Excellent supervision programmes, with ongoing opportunities for training and development
Detailed job description and main responsibilities
In order to be a successful Team Secretary in our team you will have:

• A relevant NVQ Level 3 qualification / RSA 3 or equivalent
• Experience in a Administration role or relevant administration experience
• Experience using Microsoft Office including Outlook, Word and Excel
• Experience of working within a physical or mental health care setting. Not essential.

It would also be advantageous if you:

• Have experience of working with or within NHS
• Are familiar with the use of Carenotes

See attached Job Description and Person Specification for full details.
Please apply using the link in this advert, or for more information explore the attachments or contact:
Person specification
Qualifications
Essential criteria

• NVQ 3 or equivalent
• RSA 3 or equivalent experience and evidence of further practical experience or equivalent
• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience
Essential criteria

• Proven experience of a range of secretarial procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of maintaining office systems
• Experience of working as part of a team

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.
We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.
In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.
Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.
Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.