Receptionist

SO Aesthetics are seeking a Receptionist to join our team due to our business expansion!

As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth clinic operations. The role is for between 15-20 hours over 3 days. The predicted days/ hours are a Monday 12-5, Tuesday 12-8 and a Friday 9-5 This will include late nights and 1-2 Saturdays a month.

The days will be similar each week but we require flexibility for holiday and sickness cover. The earliest start will be 9am. The latest finish would be 8pm.

The ideal candidate needs to be:

- Flexible

- Team player

- Have experience working in a medical environment or Aesthetics clinic

- Knowledge of the Aesthetics industry

- Previous experience working with Xero and Pabau is desirable

- Previous experience working in an admin and receptionist based role

- Excellent phone etiquette and strong communication skills

- Strong organisational skills with the ability to multitask effectively

- Ability to work independently with minimal supervision

- Professional appearance and demeanour

- Knowledge of patient confidentiality

```Responsibilities```

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, taking messages as necessary
- Manage emails and website enquiries
- Schedule appointments and maintain calendars for staff members
- Perform clerical tasks such as filing, photocopying, and scanning documents
- Assist with data entry and maintaining accurate records
- Coordinate and set up treatment rooms
- Maintain office supplies inventory and place orders when necessary
- Handle sensitive information in a confidential manner
- Provide administrative support to various departments as needed

- Create invoices and take payments

If you are a motivated individual with exceptional organisational skills and a passion for providing excellent customer service, we would love to hear from you

Note: This job description is intended to provide an overview of the responsibilities and qualifications for this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required.

Job Type: Part-time

Pay: £13.00-£13.50 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Aesthetics/ Beauty: 2 years (required)
• Receptionist: 4 years (preferred)
• Medical: 2 years (preferred)

Work Location: In person