Receptionist

Our corporate client is seeking a part-time Receptionist to cover their front desk.

Specific Responsibilities will include:

• Meet and greet visitors, clients, and colleagues by providing a five-star welcome, ensuring visitors are looked after through to meeting their host.
• Sign in visitors according to security procedures, issue passes and inform host of visitor’s arrival, directing to meeting rooms where necessary.
• To answer the telephone in a friendly, timely and professional manner.
• Management of Access Control Cards (starters, leavers, visitors, lost and forgotten cards).
• Management of Reception emails.
• To give Access into the car park and monitor parking as requested.
• Assist with deliveries and post.
• Arrange couriers when required.
• Management of Excel Access Control for Visitors, Employees and Contractors.
• Manage and order stationery.
• To assist visitors and colleagues with queries in a knowledgeable and professional manner.
• To maintain excellent Front of House standards and always keep the reception area clean and tidy.
• To report any maintenance issues in the Reception to the FM helpdesk/IT Helpdesk/AFM (as appropriate).

The successful candidate will have the following attributes:

• Strong interpersonal skills and customer focus
• Experience of working in a 5* Customer Service environment.
• Outgoing and “can do” personality with a flexible approach.
• A working knowledge of Microsoft Office including Word, Outlook, and Excel.
• Awareness of Health & Safety obligations in Facilities Management Industry
• Experience of working in Corporate and Industrial Facilities Maintenance environment