Receptionist

Job Title: Receptionist

Trust: Herefordshire & Worcestershire Health Care NHS Trust

Location: Covercroft Centre, Droitwich, WR9 8QU

Pay Rates: £11.45 per hour

Shift Patterns: Monday, Thursday & Friday (7.5 hours a day)

Is business administration repetitive or boring?

It's neither, this couldn't be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards. You'll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need. This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn't boring, it's varied.

You'll find solutions to everyday problems, such as:

• Arrange the booking, reception and follow up of out-patients for any clinician in accordance with agreed requirements.
• Complete all required documentation and computer records.
• Send out correspondence and deals with all relevant enquiries form patients relatives, GPs etc before, during and after clinic appointments
• Deal with any difficulties relating to the clinic, referring to a higher level if required, and makes suggestions for improvement.
• Receive and acknowledge incoming referral letters as appropriate.

What you'll need:

• Excellent communication skills- both verbal and written
• Good communicator who can follow instructions
• Ability to meet deadlines and work under pressure
• Previous NHS experience
• NVQ Level 2 in business admin (essential)
• Previous administrative experience
• NHS System Knowledge- Carenotes (desirable)

The benefits we can offer you in return:

• Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
• Weekly pay to give you access to your wages more quickly.
• First choice of shifts/placements at the Trust of your choice over agencies.
• Our team is always happy to help - access our support line any time.
• Working options to suit your lifestyle?- being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
• Training and development opportunities via the Trust and NHSP's own academy.
• Explore different wards, keep your skills up to date whilst gaining vital experience.
• Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.