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SalarySodexo are on the look out for a Receptionist & Events Coordinator in Cambridge - CB2 0AA! If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you! Join us to create a positive first impression to our clients and visitors and be the heartbeat of our front desk!
What you’ll do:
To provide a 5-star customer service experience to all Customers in the building.
Provide first-line support for Sodexo services and tirage support for other FM services.
Work closely with the Campus Conference and Events Operations Manager and wider events team to ensure smooth running and communication of the process
To administrate the booking process from initial request made through to sending the customer details to complete ahead of their meeting or event with clear direction and understanding for the customer.
Responding to customer queries relating to events as an “Oracle” for event requirements and understanding of the site
To assist in supporting the walking tours of the Cambridge Campus journey
To provide Meeting Room Technology support in terms of assistance with connection and trouble-shooting when required.
To check in/out any site visitors on the Visitor Management System and facilitate booking on where necessary.
To support with any functions and events taking place in the Conference Centre.
To triage meeting room faults to the dedicated AV Team or service partners when required.
Support customers with meeting room familiarisation and pre-meeting set-up when required.
To liaise and assist in other areas as dictated by business needs.
To assist at any special functions, some of which may occur outside working hours
What you bring:
Excellent interpersonal and communication skills
Proficient in handling multi line phone systems
Strong organisational abilities and attention to detail
Positive attitude and a passion for customer service
Previous experience in a similar role is a plus
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionReceptionist & Event Coordinator
Monday - Friday (7:30-16:00 or 10:30-19:00)
40 Hours worked per week
£13.19 per hour + Sodexo Benefits.
Full uniform and training provided
20 days annual leave increasing to 25 with service
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (CB2 0AA)
About The CompanyAbout Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Click here to read more about what we do to promote an inclusive culture.
