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SalaryHours per week: 30.75hrs Monday, Wednesday, Thursday & Friday
We are looking for an enthusiastic, self-motivated receptionist to join our friendly team.
To be considered for this role previous experience in a customer service role is highly desirable.
This position will require excellent communication skills to greet, direct and assist customers in the department. You will require sufficient IT skills to access and enter data onto the Radiology information system and to attend appointments, training will be provided.
Experience in administrative procedures would be advantageous.
The role will involve a variety of receptionist duties which support the daily patient flow and operations of this busy department.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
To provide efficient administrative and clerical support to the Radiology department, adhering to office procedures and to be the first point of contact at the radiology reception desk and on the telephone for patients, hospital personnel, medical staff and GP’s.
To work as part of a team; providing a high quality service to patients, visitors and colleagues within the Imaging department. Register new patients on the hospital administration system and enter all patients onto the radiology system. Book patients appointments for diagnostic procedures in line with the office booking rules.
