Address
Form of work
SalaryReceptionist and Office Coordinator
Birmingham Temporary Assignment Up to 12.60 an hour
GRG are seeking a dynamic and organised individual to join our client's team as a Client Services and Operations Assistant. This role plays a crucial part in ensuring seamless communication and efficient operations within their organisation. The ideal candidate should possess excellent interpersonal skills, attention to detail, and a passion for delivering exceptional client service.
Key Responsibilities
- Acting as the first point of contact for enquiries
- Maintaining client records with course booking data, taking payment/invoicing and dispatch of material as required.
- Working with the Senior Management and other stakeholders to help deliver high quality service to the company's Midlands clients and act as the primary day to day contact for a range of employers.
- Supporting Account Managers/Client Relationship team with data collection, invoicing, implementation of programme changes and sharing feedback/highlighting issues.
- Supporting as required on the completion of core course operations for the delivery of Midlands courses.
- Performing a range of administrative tasks to ensure the efficient functioning of the Birmingham Centre.
Skills and Experience
- Previous administrative/customer service experience in an office environment.
- Excellent communication (both written and verbal) and relationship-building skills.
- Excellent customer/client care skills.
- Strong organisational and time management skills.
- A positive and solution-focused attitude to work.
- Ability to use initiative and proactively manage workloads.
- Flexibility and adaptability to changing workloads.
- Excellent attention to detail.
Job Offer
- Birmingham
- Office Based
- 37.5 hour working week
- Up to 12.60 an hour
- Temporary and Immediate Start
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
