Receptionist

Job Title: Higher Clerical Officer/Receptionist

Salary: Band 3, £11.11 per hour

Location: CAMHS, 91 Hillsborough Road, Lagan Valley Hospital site, Lisburn, BT28 1JN

Hours: 37.5 hours per week

Duration: Initially 6 months with possible extension

Job Summary:

1. Welcoming clients and putting them at ease.

2. Monitoring of Waiting Area and notifying clinical staff of clients

still waiting after their appointment time.

3. Operating switchboard.

4. Dealing with telephone and personal inquiries at reception in a

sensitive and confidential manner.

5. Taking, recording and relaying of messages accurately.

6. Collating, monitoring and booking of clinical appointments using PARIS and Outlook for clinical staff on a daily basis.

7. Typing of appointment letters, reports and miscellaneous documents.

8. Liaising with Estate Services in relation to job requests.

9. Operation of taxi booking system.

10. Input of referrals and other data onto PARIS client database.

11. Maintenance of the Reception, Waiting area to reflect the

professional and client friendly image of the service.

12. Pulling of client charts each morning for clinics and individual

therapy sessions.

13. Use of all Microsoft Office software ie Word, Excel,

PowerPoint, Access, Outlook.

14. Maintain client confidentiality at all times.

15. Photocopying.

16. Filing.

17. Any other appropriate duties as may be allocated.

Qualifications/Experience:

Essential

1. Four GCSE s (Grade C or above) to include English Language or equivalent qualifications

OR

One year s clerical experience

OR

NVQ Level 2 in administration.

2. RSA Stage 2 Word Processing Parts 1 & 2

OR

RSA Stage 2 Typing Parts 1 & 2

OR

Can demonstrate a capable level of ability

DESIRABLE CRITERIA

1. Use of Microsoft Office software Word, Excel, PowerPoint, Access & Outlook.

2. Experience of PARIS client information system.

Please email your CV in Microsoft word format to Daniel by clicking on the link.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.