Receptionist

THE NOMAD HOTEL

NoMad London, a World’s 50 Best Hotel 2023, is a luxury lifestyle hotel that takes residence in the heart of Covent Garden inside the historic, grade II-listed building famously known as The Bow Street Magistrates’ Court. As the NoMad’s first presence outside the United States, NoMad London continues to offer a culture of gracious hospitality combined with understated elegance and comfort.

‘The best of New York hospitality with London Charm’

THE ROLE - FRONT DESK RECEPTIONIST

We are looking for a warm, welcoming, and professional front desk receptionist to join our team. The front desk receptionist will be the first points of contact in the hotel, providing a smooth check in and useful information to all guests.

Duties for receptionist include:

• Welcome all guests at any time in a friendly and helpful manner; register arriving guests ensuring that full details are obtained.
• Escort guests to their rooms on checking in, explain and endeavor to upsell services and products provided by the hotel.
• Enter all arrivals' check in detail accurately in the computer and modifies any information correctly with particular care towards spelling and room rates.
• Ensure that all rooms are sold at the best possible rate, thus maximising hotel revenue.
• Update reservations, to input and record cancellations and amendments, making sure all bookings are accurate.

Ideal front desk receptionist candidate must have minimum of two years of experience in similar role in other luxury/ lifestyle hospitality operation.Knowledge of Opera preferred.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
• Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service
• £20 Uber ride when finishing after 1am

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.