Receptionist

Receptionist

£21,000.00 - £22,000.00 + Excellent Benefits and Career Development

Daventry

Job Purpose:

As a Receptionist, you will play a crucial role as the first point of contact, providing essential administrative support. Your responsibilities will include welcoming guests, managing telephone communications, and ensuring all receptionist and administrative tasks are carried out with precision, quality, and timeliness. This role is integral to our customer service strategy, requiring a good understanding of all departments to offer assistance across the Group. Adaptability is key, allowing you to address urgent requests promptly while efficiently managing daily duties.

Key Accountabilities:

• Be the primary contact for incoming telephone calls, taking and relaying messages.
• Monitor the Administration Department email inbox daily, promptly addressing inquiries.
• Serve as the first point of contact for visitors, maintaining a professional demeanor.
• Coordinate refreshments for visitors and meetings, including catering orders.
• Proactively maintain the reception area and ensure meeting rooms meet required standards.
• Organize travel, accommodation, and meeting room bookings for internal and external events.
• Manage day-to-day facility management tasks for both buildings.
• Weekly ordering and stocking of canteen supplies, stationery, and toner/ink cartridges.
• Sort and distribute internal/external mail and parcel shipments.
• Assist colleagues with administrative tasks and perform ad-hoc duties when required.
• Support with calendar reminders for CPD training and certificate issuance.
• Provide excellent customer service to internal and external customers.
• Assist with various administrative duties, including sales event bookings and minute-taking at meetings.

Qualifications:

• GCSE A-C or relevant professional qualification or equivalent in English.

Knowledge and Experience:

• Experience working in an admin environment or similar.
• Ability to work on initiative and as part of a team.
• Proficient in Microsoft Office applications and other relevant software.
• Previous experience in a receptionist role.
• Full understanding of receptionist responsibilities, including telephone etiquette, time management, accuracy, and awareness of office procedures.

Skills and Abilities:

• Excellent communication skills, both oral and written.
• Minute-taking skills (desirable).
• Strong organizational and time management abilities.
• Accuracy and attention to detail.
• Computer literacy and good typing skills.
• Ability to use initiative and manage demanding workloads.
• Capability to work under pressure.

Benefits:

• 25 days of holiday per annum (in addition to statutory days).
• Pension.
• Life Assurance.
• Incapacity Benefit.
• Private Medical Insurance.
• Employee Assistance Programme.
• EV Salary Sacrifice Car Scheme.
• Cycle-to-work Scheme.
• Free Eye Tests.
• Free Parking.

To find out more or to apply contact Nicole at Brellis Recruitment today.

INDL