Receptionist/Admin Clerk

High Lane Medical Centrerequires a Receptionist/Admin clerk for 4 days a week. Computer/typing skills essential. Previous experience desired.

Please email your CV to the practice manager.

19 hours per week over four days:

Remuneration

From £22,308.00 pro rata per annum, dependent on experience.

Holidays

5 weeks per annum pro rata, plus all statutory bank holidays.

Pension scheme

Option to join or re-join NHS superannuation.

Contract terms

To cover holidays/sickness as required, sometimes at short notice. Book appointments for patients with Doctor and Nurse and other members of the health care team as requested.

• Monitor flow of patients into consulting and treatment rooms.
• Register new patients and temporary residents onto surgery database ensuring sufficient information is recorded and patients receive a practice leaflet detailing our services.
• Advise patients of the practice’s policies and procedures as requested with particular regard to emergency prescriptions and urgent appointments.
• Advise patients of relevant charges for private services, accept payment and record details.
• Action prescriptions requests and amend any alteration to medication necessary as advised by Doctor.
• Enter requests for home visits on screen, including relevant information.
• Advise patients of contact numbers when requesting ambulance transportation.
• Respond to all queries and requests for assistance from patients and other visitors to the practice, answering telephone and taking messages as appropriate.
• Retrieve and refile records as required.
• Follow practice procedures for start and end of day opening and closing, including securing the premises correctly.
• Provide cover for Saturday mornings/late evening surgery as requested.
• Provide cover, for absence during holidays and sickness, occasionally at short notice.
• Attend practice meetings as required.
• Adhere to confidentiality and Data Protection policies.
• Any other delegated duties considered appropriate to the position and any other procedures developed when in post.
• Adhere to data protection principles and the practices confidentiality policy at all times. Also, to be aware of the policies regarding smart cards and the Summary Care record.
• Adhere to Health and Safety at work Act.

Job Type: Part-time

Salary: From £22,308.00 per year

Expected hours: 19 per week

Benefits:

• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person