The Post holder will be based on the main reception desk at the new Mental Health Urgent Care Centre where they will be expected to carry out general reception duties, including handing out security alarms and keys, Checking ID from Visitors and staff, scanning and filing documents, answering telephones, Using two way radios, Dealing with visitors, contractors and other professionals, keeping the reception desk well managed and organised, HPFT places great emphasis on providing the highest standard of customer service to our services users, carers and visitors. The post holder must be able to demonstrate they possess excellent customer service skills incorporating the Trusts values when carrying out their duties. The post holder will be provided with a uniform which must be worn when on duty in line with the dress Code and Uniform (Work wear) Policy The Receptionist offers a comprehensive service within a busy and often demanding environment so candidates will need to be confident and adaptable to change.