Refugee Support Worker

Job Advert

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role:Refugee Support Worker

Salary: £19,600 (FTE £24,500)

Hours: Part-time 30 hours a week

Contract type: Permanent

Location: Kingswood

Additional information:

• On-call (1 in 4 weeks), £100/week when on-call

The Role:

This role is working within our Refugee Resettlement team. You will be supporting and empowering individuals and families that are resettling in South Gloucestershire. The support you provide will need to be client-centered and tailored to each individual's needs, including access to healthcare, education, housing, benefits and meaningful occupation. Within the role you will give families the knowledge and tools to be fully independent in their lives in the UK.

Responsibilities include:

• You will be running drop-in sessions across multiple hubs in South Gloucestershire.
• You will be supporting a caseload of refugee families, resettled via various UK government schemes including refugees from Ukraine, Syria and Afghanistan.
• Take a lead professional role in coordinating multi-agency support around the family, including organising and leading meetings between the family and the professionals supporting them
• Engage with supervision, reflective practice and learning opportunities with the Team and Julian House as an organisation
• Support families to apply for benefits, understand their finances, and manage their income/expenditure

Qualifications / Requirements:

• A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work.
• Understanding of the complex needs of Refugees who have experienced trauma.
• Working with interpreters and/or with a language barrier
• Empathy and understanding of the needs of Refugees who have experienced trauma and who have complex needs.
• The Support Worker will be working with Refugee's from the Middle East/Central Asia mainly so someone that speaks Arabic or/and Dari -Pashto is desirable.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Refugee Support Worker role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!