Address
Form of work
SalaryRelationship Manager required for established Bridging Finance operation based in South Manchester
BRIDGING FINANCE EXPERIENCE ESSENTIAL
Role Overview
Our client is a registered company providing Commercial Lending.
The primary objective of this role is to manage and maintain existing relationships as well as identifying new opportunities.
Main Duties & Responsibilities
The Relationship Manager will be accountable for evolving client relationships from inception through to completion. This role will focus on business development and new business as well as continuing to develop current relationships to leverage additional lending opportunities. Whilst working alongside the sales and underwriting team to deliver an outstanding customer service.
• To identify key relationships within the industry both brokers and direct clients. Understanding the scale of opportunity around key prospects and identification of key decision makers.
• To develop and maintain relationships with existing clients. Conduct regular updates and meetings on a rolling basis. As well as seeking additional opportunities with the contact. Get to know them, and their needs.
• To understand, build and maintain relationships with brokers and direct clients.
• To attend trade and networking events with appropriate colleagues to develop relation ships and give visibility to the Group though direct networking with decision makers, stakeholders and prospect influencers.
• To actively keep up to date with market conditions and report back to the wider business.
• To encourage face to face meetings with decision makers and stakeholders, engaging appropriate input from the Head of Sales, Managing Director, or CEO as appropriate.
• Fully embrace and engage with the Group’s business behaviours.
Measurements
• New prospect added to prospect base.
• Sales calls to decision makers.
• Enquiry to completion conversion rate.
• Internal and external broker visits.
• Monthly sales target.
• Quality of new business enquiries.
• Strong client and client feedback.
Key Skills and Qualifications
• Excellent interpersonal skills.
• Attention to detail.
• High-level numeracy and an understanding of financial processes.
• An understanding of credit scores.
• Expert knowledge of databases, word processors and spreadsheets.
• Proven customer service skills.
• Exceptional organisational skills.
• Ability to multi-task and prioritise effectively.
• Interest in property market and market conditions.
The Role Will Also Include
Monthly one to ones with the Head of Sales discussing performance and general welfare.
Visits to external business providers throughout the UK, occasionally meaning overnight stays.
The above is not exhaustive and is subject to review throughout the year. Please note your role will include many aspects of the business which go outside your day to day role. This includes anything requested of you by the Head of Sales.
Benefits: 24 holidays, plus bank holidays, (Increases to 25 after 1 year’s service); Close proximity to Wilmslow train station; 24-hour colleague assistance helpline; Westfield Health cash plan; Team social events and trips
Salary: To be discussed plus discretionary annual bonus.
