Relief Scheme Co-Ordinator

At Clanmil, we believe that housing is about people. We have come a long way in the last 40+ years, with over 5,800 properties and are ambitious to continue to grow and provide great homes. Can you help us do that?

Based in Ballymena

37 hours per week (Mon-Fri)

Salary: £23,457 - £26,465 per annum

A bit about the role

Working alongside the relevant Scheme Co-Ordinator, you will provide an enhanced housing management service to our independent living tenants ensuring the highest standards of service in line with our internal procedures and regulatory requirements.

These roles have the most direct impact in our communities, on the lives of the people we support.

Your normal working days will be Monday to Friday, but we will need you to be flexible to meet customers' needs including occasional evening work. The role will require reasonable travel to cover neighbouring schemes for e.g. holiday cover so you should be able to travel to meet the requirements of the post without relying on public transport and apply a flexible, smart approach to delivery that will demonstrate that things can be done sustainably and be able to respond to out-of-hours emergencies when required.

A bit about you

You will have a good understanding of what great customer experience looks like. Experience of working with people with a range of different support needs, completing support plans and a good understanding of housing related support would be extremely useful in the role but we can provide training on these areas.

This isn’t a hands-on caring role – strong administration skills, digitally connected with previous experience of working with computer packagesis essential to your success in the role. Building and maintaining respectful relationships is key.

Are you interested?

You will find further details regarding the qualifications, experience, and skills to succeed in this role, on the job description and person specification. If you think this is a job that will bring you real satisfaction, we would love to hear from you! We have some other amazing benefits including generous flexi time, lots of benefits to support your work/life balance and a generous pension scheme.

Want to apply?

You will find further details regarding the qualifications, experience, and skills to succeed in this role, on the job description and person specification. If you have the right skills, enthusiasm, and attitude to lead on the subject matter and the team, we would love to hear from you! You should log online via www.clanmil.org.uk/join-the-teamto access our recruitment website, read up on us and the job and apply online!

Closing date: 28th May 2024 Interview date:w/c 10th June 2024