Rents Team Administrator

THE ROLE: Part-time (14.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are seeking an experienced Rents Team Administrator to join our small, dispersed Rent Team within Housing and Property Services. The Rents Team consists of the Rent Team Leader; two Rent Officers, and a Rents Team Administrator who is reducing their hours from April, which has resulted in us seeking an additional person to join the team to work in conjunction with our Supported Housing Services.

This is a key role where you will be responsible for the collection of the organisation’s rents and other property charges. You will be required to maintain accurate rent accounts on the organisation’s rent management system, including opening and closing rent accounts. You will play an active role in identifying system changes and improvements to support the achievement of targets, referring to the Rent Team Leader for decisions that have wider implications than the day-to-day activities. In addition, you will be working closely with our finance team and building good external relationships with relevant local authority housing departments.

Hybrid role - working two days per week on Thursday 9am-5pm and Friday 9am-4.30pm, with flexibility to work over other days as required (can be discussed at interview). For the initial induction / settling in period there is an expectation for both days to worked on site, then one day on site / one day working from home.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step. 

You will already have experience working in a busy and varied administrative role and competent in using software packages (MS Office applications). You will be an effective communicator at all levels with both colleagues and external partners, a strong team player, with the ability to self-motivate, work using your initiative and prioritise your workload. You will appreciate the need for an eye for detail, have demonstrable experience of reconciling data and other financial information. Some experience in a rent management setting and of working with a computerised rent / payment database (Pyramid) is desirable. 

In addition, you will have a basic understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent, along with a basic understanding of supported housing and some knowledge of the external environment in which the YMCA DownsLink Group operates would be advantageous.

If you would like any further information or an informal discussion about this post, please email Jane.Dowle@ymcadlg.orgShould you require any assistance with our application process, please email Recruitment@ymcadlg.org

CLOSING DATE: 21 February 2024 at midnight, we reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists)check.