Repatriation Assistant

Exciting opportunity to get into Travel?

Are you a recent graduate or travel industry professional looking for a new challenge?

We are currently recruiting consultants to join a Repatriation Team in Hampshire you will be providing a qualified specialist booking service for the World-wide Medical Emergency Assistance Industry we pride ourselves in providing an industry leading service repatriating people back home when they have suffered an illness or accident whilst abroad. Our 24-hour team of experts handle sensitive situations with care, speed and efficiency in a busy environment working closely together to solve problems, discuss ideas and find inspiration.

The Job:

• To offer and book travel and hotel accommodation for our Emergency Assistance clients.
• To creatively support and understand our client's assistance needs and offer the best professional advice to solve travel and transportation problems and timing, with care.
• To see through case management from enquiry through booking, ensuring effective prioritisation and smooth operational workflow
• To anticipate and implement operational procedures to ensure growth of client satisfaction and share problem-solving skills so maximising the efficiency of the department and colleagues.

Skills Required:

• Attention to detail and accuracy.
• Time management
• Enthusiasm and willingness to learn.
• Strong communication skills including an excellent telephone manner.
• Problem analysis
• Problem-solving
• Common sense

The Package:

• Salary negotiable dependent on experience
• We operate a 24-hour 365 days per year shift pattern. Full training will be given. Incentives are run on a regular basis and our top sales consultants go to New York each year to celebrate.
• Shifts comprise of Early: 08:00-17:00 Mid: 10:00-19:00 Late: 13:00-22:00
• Full-time average 40 hours per week.

Interested:

• Please click 'APPLY' or email your cv to