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Form of work
SalarySituated in the Scottish Highlands our Castle & Hotel sits in 8000 acres of gardens and woodland offering members and guests an idyllic setting to enjoy the finer things. If you are looking to develop your existing hospitality career with a company which has 5-star facilities this could be the role for you. You will be working within a large team (Michelin, Rosette and fine dining professionals) to deliver an outstanding service to our guests. You will also benefit from our training programme to further develop your career within the hospitality sector.
*All applications to be sent in confidence directly to to be considered. If you have any questions on the role or property please do not hesitate to contact me.
Responsibilities:
• Working alongside the Restaurant Manager to run the shifts and events
• Meeting and greeting customers, organising reservations
• To lead, manage and inspire your staff to deliver outstanding customer service
• Responsible for rotas/staffing levels
• Training and development of all staff using the company procedures
• Responding to customer queries and complaints
• Ensure each customer receives impeccable service
• Taking customers food orders
• Delegating tasks and checking their execution
• Undertake monthly stock takes and overseeing and ordering of stock
Qualifications:
• Held a similar position within a Michelin or Rosette establishment
• To be confident, self motivated and present a professional persona in all circumstances.
• Have excellent interpersonal, verbal and written communication skills
• Strong administration skills including diary management
• Excellent organisational and time management skills
• Knowledge of fine dining etiquette and wine
• Good teamworking skills and the ability to work with the wider team to ensure tasks are completed within a specified timeframe
What we offer you:
• 33 days annual leave
• Meals on shift are provided free of charge
• Discounted ensuite accommodation £190 per month including bills
• Complimentary use of staff gym and fitness classes
• Discounted estate activities including quad biking
• Staff events
• Salary rising with service
• Ongoing training & development opportunities and courses
