Retail Senior Operations Executive

Here at Field Sales Solutions, we have an exciting opportunity for you to join us as a Retail Senior Operations Executive!

We are Field Sales Solutions, a well-respected and leading field marketing company with various accolades, including the 3 times winner of the FMBE Field Marketing Agency of the year award.

In return for joining us as a Retail Senior Operations Executive we can offer you a competitive salary of £26,000 - £28,000 DOE p.a. plus benefits.

Location: This role is based at our head office in Thame Oxfordshire, working 3 days a week in the office and 2 days WFH.

What you will be doing as our Senior Operations Executive?

• Working closely with Operations Manager, Account Managers & Operations Executives to deliver all administrative tasks for Retail Activities and be able to deliver to targets set.
• Managing the Tactical Field Recruitment system to ensure all activities are fully booked with required skill set by activity type.
• To create a strategy for attracting additional field agents to our database and take ownership for improving processes based on results. 
• Review on going working practices / procedures and systems to recommend cost effective improvements for the department. 
• Working with BI team to ensure data capture system and BI reporting provides required outputs.
• Provide effective communication routes between departments, field employees & clients to ensure efficient operation. 
• Ensure the team delivers a high-quality service to Clients & Client Service on a day-to-day basis. 
• Undertaking additional tasks where required, and be a positive, all round team member with ideas and suggestions for continuous business improvement.

What are we looking for in our Retail Senior Operations Executive?

• 1-2 years’ experience in an admin based role.
• Fully proficient in MS Office applications (Word, Excel, PowerPoint).
• Knowledge of database and reporting systems helpful.
• Experienced multi-tasker.
• Ability to problem solve.
• Excellent interpersonal skills together with a strong customer focused approach
• Well organised – with the ability to work individually and as part of a team, sometimes under pressure.
• 1-year's experience in Field Marketing or related business is desirable.

The exciting bit…

As well as an engaging and varied day job, this Retail Senior Operations Executive role also offers a variety of benefits including:

• In-house academy, offering best in class training and support to help you reach your potential.
• Opportunities for career development.
• Incentive programmes – including retailer discount schemes.
• Health, Wellness and Financial Guidance Support.
• Holiday accrual with length of service.
• Your birthday off.
• Performance related bonus.

If you’d like to become our Retail Senior Operations Executive Apply today!

You must be eligible to work in the UK and have a full clean driving licence.

Field Sales Solutions is an equal opportunities employer.

Live our company values:

• Partnership - We are transparent, open, and work together with our clients and colleagues to achieve common goals.
• Return - We drive and evaluate all activity by identifying and delivering a positive ROI.
• Ownership - We understand our role and have a sense of purpose and accountability in everything we do. 
• Upstanding – We are honest, reliable, and ethical in all we do, showing professionalism and integrity always.
• Determined – we know that success requires perseverance, and we are driven to achieve.

We are PROUD to be Field Sales Solutions.