Revenue Operations Systems Manager

The Revenue Operations Systems Manager reports to the Manager of Revenue Operations. They are responsible for managing all the tools in the revenue cycle. The ideal candidate will integrate and optimize systems across departments and business units to streamline processes, improve efficiency, and provide valuable insights.

What you’ll do

• Serve as the primary contact for the operation of various applications including, but not limited to, Salesforce, HubSpot, and Groove.
• Work with the Manager of Revenue Operations to implement and maintain a top-to-bottom sales funnel.
• Support the overarching strategy behind the applications, considering best practices and organizational and user needs.
• Manage existing and future integrations with sales, marketing and reporting platforms.
• Monitor new software releases for our applications – evaluating, installing and training on new functionality that aligns with our needs.
• Salesforce administration, maintenance, customization and management:

• Perform complex configuration and maintenance including, but not limited to, automation, process flows, formulas, application creation, object model updates, lightening components, security, and user access management.
• Create, maintain and refactor databases to ensure integrity, including diagnostic testing and duplicate entry cleansing.
• Translating business requirements into business solutions.
• Document processes, including error reports and changes to field history tables.
• Perform Salesforce updates and maintain successful integrations.

Requirements

• 3+ years as a Salesforce administrator, deep experience with Salesforce tasks described above.
• Salesforce Administrator or Salesforce Advanced Administrator certification.
• 3+ years of working within an enterprise application portfolio (Prior B2B software experience preferred).
• Proficiency with database languages SQL/MySQL and Apex class and triggers.
• Detail-oriented, analytical, growth mindset and the ability to proactively solve problems.
• Experience working in highly collaborative team and cross-functionally with other departments.
• Familiarity with additional applications within our stack: Hubspot, Groove, Apollo, Showpad, Mixpanel, and Google Analytics (or similar CRM, sales enablement, and web analytics tools).

Benefits

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• Contributory pension plan.
• 26 days annual holidays, flexible working, and length of service entitlement.
• Health Insurance.
• Loyalty Share Scheme.
• Enhanced Maternity and Paternity.
• Employee Assistance Programme.
• Perkbox scheme.
• Electric Vehicle Salary Sacrifice.
• Cycle to Work Scheme.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces fully kitted out with Table Tennis and regular company social events.