Sales Account Executive (Selling It Services)

​About Doherty Associates

Doherty Associates (DA), a UK headquartered organisation, has successfully delivered IT support and consultancy services for the past 32 years, to a highly loyal and engaged Client base. Having won ‘Best Managed Services Provider’ at the Private Equity Drawdown awards, our go-to-market focus is within the professional and financial services sectors, including leading private equity and venture capital firms and top 10 UK law firms. We have Clients in most other verticals, including manufacturing and construction, leisure & tourism and mining.

We are a Microsoft focussed partner, with four Solutions Partner Designations and a Tier 1 Microsoft CSP relationship. We are ISO27001 & ISO9001 accredited and operate a genuine 24x7 operation, with offices in London and Kuala Lumpur.

Our organisation size places us in a sweet spot where we’re large enough to have a genuine depth of capability, but still small enough (~100 staff) to enjoy a creative, fun and engaging culture.

Doherty Associates has entered one of its most exciting phases, and as we look to build upon existing growth, a new opportunity has arisen for a motivated sales professional, with experience of growing existing customer accounts.

​About the role

This opportunity will best suit a sales professional, who has recently started their career selling (B2B) IT professional/consultancy services.

You will work under the guidance of a Client Director, whom you will share the sales territory with, and collaborate with the rest of the team to deliver relationship management.

The role offers a career progression to a Client Account Manager.

Responsibilities

• Work within an assigned territory of customers, to ensure the achievement of ‘retain’ and ‘growth’ sales objectives
• Support the Client Director with the management of accounts
• Collaborate with internal stakeholders within DA to ensure an effective customer account management (all aspects, such as finance, pre-sales, and managed services)
• Work collaboratively with marketing activities (e.g. events), to assist in the sales effort of attracting new customers
• Review and report progress on a weekly basis, adjusting activities to ensure ongoing achievement of KPIs, forecasts and sales targets
• Ensure that customers receive regular communication regarding the management of their accounts, including service reports, reviews, and quotations

Professional skills and experience

• Background in selling IT services (ideally in a Managed Service Provider or selling B2B consultancy services)
• Demonstrable experience of successful account management, either as a quota carrying sales person or ‘inside sales’ professional
• Track record in meeting or exceeding set targets
• Very good written and fluent spoken English

About you

• Team player and natural collaborator, with a high level of empathy (ability to develop a respectful and inclusive working environment)
• Ability to build and maintain long-term relationships with customers
• Self-motivated and a self-starter, with the ability to bounce back
• Flexible and adaptable, with the ability to pivot and adjust to changing direction in a fast-paced environment
• Sense of accountability - taking responsibility for own’s performance
• Reliable and consistent, with the ability to apply a steady approach to managing activities, to keep the goals on track
• Organised with an analytical approach to account management
• Data-driven and proactive, you will intimately understand your territory

What we offer in return

• Basic salary plus sales commission
• 33 days of annual leave (incl. 8 UK bank holidays)
• Paid travel to the office (if traveling on 3rd, 4th and 5th day during the week)
• Day off on your birthday
• Enhanced family-friendly schemes
• Private medical insurance
• Group income protection
• Life insurance
• Pension scheme
• Company sick pay
• Compassionate leave
• Employee Assistance Programme
• IT Purchase scheme
• Cycle to work scheme

And more!

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year

Benefits:

• Employee discount
• Life insurance
• Referral programme

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London