Key Responsibilities:
As a Sales Support Administrator, your role involves:
- Document Assessments and Record Organization:
- Conducting meticulous document assessments to ensure organized records for compliant case advancement.
- Precisely entering data into the CRM system.
- Lending Policy Understanding and Due Diligence:
- Demonstrating a deep understanding of lending policies.
- Conducting due diligence checks and preparing cases for underwriting with a strong emphasis on precise document validation.
- Communication Management:
- Managing correspondence through email and telephone.
- Efficiently channeling completed applications to the underwriting team.
- Collaboration and Updates:
- Collaborating effectively with Business Development Managers and Intermediaries.
- Providing pertinent updates on cases.
- Client Onboarding and Regulatory Compliance:
- Guiding clients through the onboarding process while ensuring regulatory compliance.
- CRM System Maintenance:
- Keeping the company's CRM system up to date with accurate information.
- Spanning from initial inquiries and terms to the application pipeline.
- Precision in Data Entry:
- Maintaining a high level of precision in data entry and ongoing record maintenance.
- Relationship Building:
- Building and nurturing relationships with Intermediaries to understand timelines and protocols.
- Task Management:
- Efficiently addressing daily tasks and email communications.
- KPI Target Achievement:
- Meeting KPI targets set forth by the organization.
- Previous experience in a sales support or administrative role.
- Proficient in CRM systems and data entry.
- Strong understanding of lending policies and due diligence procedures.
- Excellent communication and organizational skills.
Connections is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.