Address
Form of work
SalaryPosition: Sales Administrator
Hours: Fulltime position 8:30-5 (30 mins lunch)
Hybrid: 50/50 office and work from home split.
Department: Sales
Reporting to: Administration Manager
Location: Bromsgrove Office
Who They're Seeking:
Our client is looking for dedicated individuals who deliver exceptional customer service. They seek individuals with excellent communication skills, both written and verbal, who are team players with a proactive approach to work. They are in search of candidates who exhibit:
· A passion for customer satisfaction, ensuring a consistently high level of service.
· Strong interpersonal skills to effectively communicate with both internal and external stakeholders.
· Team-oriented mindset, willing to support colleagues and contribute positively to the team's success.
· Proactive work ethic with the ability to prioritize tasks effectively.
· Commitment to accuracy and attention to detail.
· Adaptability and ability to thrive in a fast-paced environment.
Role Overview:
As a Sales Administrator, you'll be responsible for:
· Maintaining accurate customer job files, ensuring comprehensive records are maintained.
· Handling customer and colleague inquiries and assisting in issue resolution.
· Generating sales orders and assisting in work progress tracking.
· Managing supply-chain processes, including equipment ordering and delivery coordination.
· Keeping customers informed regarding lead times and order progress.
· Managing the holiday diary and assisting with invoice generation and dispute resolution.
· Handling general inquiries and providing administrative support as needed.
· Contributing to continuous improvement initiatives and challenging existing processes for enhanced efficiency.
· Ensuring compliance with company policies and procedures.
Your Qualifications/Experience:
· Previous experience in sales administration.
· Proficiency in IT tools including Word, Excel, Outlook, and SAGE.
· Strong typing skills with a high level of accuracy.
· General administration background.
If you're ready to embark on a rewarding career journey with ample opportunities for growth and development, apply now to become a part of our dynamic team. Join us in our mission to make a difference.
