Sales Administrator

Internal Sales Coordinator

Remote working / home based role

Benefits Bonus + 25 days holiday + bank holidays, Pension, + flexi bens

We are looking for a Sales Support Administrator / Sales Support Co-ordinator with a difference, to join our established yet expanding business.

We have a leading-edge product and are experiencing year on year growth. As such, we need to continue to strengthen our team ensure our customers receive the first-class sales and customer service we are known for.

This is an interesting, varied, Sales Support / Sales Administration role with responsibility for ensuring all incoming sales enquiries are handled or passed on to the relevant internal teams as appropriate. Typical tasks include communicating with customers (can be via phone, email or remote video) aiding the sales team in supporting distributors and channel partners, generating interest, qualifying warm prospects and helping the sales team to process orders.

We will provide you with in-depth training our market leading products and provide you with sales and support training around this to be able to provide the outstanding quality and service levels for which we are known.

You will support or existing sales team through:

• First line response to incoming sales queries that come in through our CRM (SalesForce)
• Updating and maintaining up to date records in SalesForce

• Pro-actively following up on any enquires not heard back on and pursuing customer engagement.
• Performing proactive opportunity follow-ups and pursuing customer engagement
• Gathering, analysing and visualising sales data using data visualisation software
• Assisting with generating bookings and obtaining orders
• Building rapport, providing technical information and explanations, preparing and following up on quotes
• Sales Order processing - Supporting the sales team to close opportunities by obtaining orders and transferring to order processing.

To succeed in this interesting key role, you will need to be:

• Customer focussed from a sales support/sales administration or other similar sales led /customer support role looking to develop your career with a fast paced, highly successful and growing business.
• Have first-class telephone and all-round communication skills
• Prior experience in a similar role, preferably in a sales or customer-facing environment
• The passion to act as a consumer and sales support champion
• The desire to continue your professional and personal development in a dynamic team-based environment.
• Competent in MS Office programs, particularly Word, Excel

Please contact Alison Kemp for further details or apply via the link