Sales Administrator

I am currently representing a European leading provider supporting healthcare organisations. They are looking for an experienced Administrator to support their Sales team in delivering an outstanding customer experience.

Your role is to work closely with Account Managers to ensure vendor collections run smoothly by regularly contacting and maintaining relationships with all key stakeholders. You will be responsible for Identifying suitable products, set pricing, merchandise effectively & manage customer requests.

Start date: ASAP

Type: Temporary on going

Hours: Mon-Fri

Location of role: Malmesbury- 2-3 days from home after training

Team: Supporting team of 5 with sales administration

Responsibilities include:

• Maintain positive relationships with all key stakeholders and high priority active Vendors
• Resolve customer queries in advance of collection scheduling, managing consignments and updating vendors where specifically required.
• Vendor reporting: stock and financial reports provided to Vendors on behalf of the sales team
• Triage leads from “contact us” vendor enquiries, dealing with simple leads & passing higher value opportunities (£25k+) to Sales Team for follow up
• Gathering account details for new vendors and maintaining CRM records of all contacts
• Identify vendors not in regular contact, working with account managers to make outbound calls
• Support quality control checks of webcast sales (quantities, labels, spelling etc)
• Leading relationship with 3rd party sales platforms & acting as subject matter expert on functionality
• Identify and highlight suitable stock for Retail sale and coordinate with Account Managers to agree pricing
• Manage customer enquiries including technical information on specific equipment (with support of Medical Engineering) & support specific equipment sourcing requests

If you have a background in sales working for a company with an Ecommerce platform, this is an ideal administration role for you!