Address
Form of work
SalaryNB THIS JOB IS ALL OFFICE BASED NO WFH
Long established market leader in their field who has put the borough of Wigan on the map
24-25k + ANNUAL BONUS
You will be working 830-430 Monday to Friday communicating with customers as well as internal staff i by way of email phone call etc
Your areas of responsibility will include:
- Manage customer orders and queries in a timely manner
- Be the point of contact for customers via phone, email & video conferencing
- Manage customer disputes through problem solving to swiftly resolve issues and minimize customer impact
- Liaise with warehouses and courier / delivery companies to ensure product delivery
- Driving key customer metrics to constantly improve performance profile
You will also have sufficient experience along with the role requirements above. You will also be competent in using Microsoft products, specifically MS Office and in using an ERP system.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Job Types: Full-time, Permanent
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Experience:
- Sales administration: 1 year (required)
Work Location: In person
