Sales Administrator / Customer Service Advisor

A busy manufacturing company is looking for a Sales Administrator/ Customer Service Advisor to join their team in South Leeds. This is an exciting opportunity for a confident Individual looking to work in a dynamic environment at an established and renowned business.

Working in a busy sales and Customer Service department, you will be pivotal to the efficiency of the business, responsible for the timely processing of customer orders, queries and requests from customers and colleagues.

Salary: 22,500

The role:

• Processing of customer orders and enquiries to meet company targets.
• Handling of emails within the Sales, eCommerce & Returns Inboxes, directly interacting customers where necessary.
• Contributing to Sales Administration / Customer Service team objectives.
• Monitor the sales open order book, ensuring customer orders are delivered on time.
• Working with Key Accounts, following and improving the required procedures.
• Answering incoming phone calls, being proactive when there are live marketing campaigns or up-sell opportunities.
• Maintaining and updating customer contact information on ERP and CRM systems.
• Invoicing of daily order dispatches.
• To perform other duties and tasks as requested

What we are looking for:

• Confident manner with the ability to communicate at all levels and across all media types.
• Able to work on own initiative.
• Organised and methodical.
• Sage ERP 1000 experience is advantageous but not essential
• Experience of Microsoft Office Outlook, Excel and Word
• Experience of Sales-I or other CRM systems is advantageous

The position is permanent and full time. Excellent benefits are available including 28 days holiday per calendar year, company pension scheme and death in service life assurance.

Location : South Leeds, based near the White Rose Shopping Centre.

Click Apply today or call our office on (phone number removed) for more information.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.