Address
Form of work
SalarySales Administrator – Temp to Perm
Chessington
£23,812
Full-Time Permanent
Please note, this is an office-based role, not a hybrid working position
Great opportunity for a Sales Administrator to work for a fast-growing company. You will provide service and assistance to customers while working to legal compliance and accredited standards.
Key Responsibilities as Sales Administrator:
- Assist Sales Executives as needed and requested.
- Assist in the management of special product lists for customers.
- Handle customer enquiries and direct them to the appropriate person where needed.
- Enter customer orders in a timely and accurate manner.
- Communicate clearly with other departments to make sure that customer requirements are met.
- Work closely with Logistics to ensure smooth delivery and high standard of customer service.
- Handle returns, complaints and other claims from customers, and coordinate with the necessary department(s) to resolve problems.
- Work with Accounts to resolve questions about customer credit limits or payments.
- Demonstrate knowledge, understanding and enthusiasm for client’s business and products to ensure customer satisfaction.
- Maintain all aspects of administration to a high standard and be committed to achieving tight customer SLAs.
- Ensure adherence to relevant legislation as well as company procedures and standards.
- Perform any other reasonable management requests as needed.
Key Requirements:
- Experience in customer service and/or sales.
- Advanced computer skills for data entry and communication:
- Microsoft Office (Excel, Word, Outlook)
- Pegasus Opera 3 financial software (training to be provided as needed)
- Polite, helpful phone manner.
- Customer focused individual.
- Dynamic personality.
- Well-developed interpersonal, organisational and communication skills.
- Able to respond quickly to operational demands.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
