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SalaryJob Title: Sales Administrator Location: High WycombeSalary: £25,000 per annum or £13.47 hourly Contract Type: Temporary to PermanentHours: 08:00 - 17:00 Mon - Fri with the requirement to work 1 in 4 Saturdays with the opportunity to do more as overtime, to gain holiday in lieu or as part of the working week, and to have a weekday off.Our High Wycombe-based client is looking for a Sales Administrator to join their team.Responsibilities:
- Answering Customer Queries: Provide excellent customer service by promptly addressing queries via phone and email.
- Engineer coordination and appointment scheduling.
- Complaint Resolution: Respond to customer complaints and efficiently resolve issues.
- Database Management: Update and maintain accurate customer records in databases.
- Interdepartmental Communication: Liaise with other departments to ensure smooth communication.
- Administrative Support: Provide administrative assistance to the wider team.
Requirements:
- Customer Service Skills: Excellent communication and customer service skills.
- Attention to Detail: Strong focus on accuracy and organisational skills.
- Multitasking: Ability to work efficiently in a fast-paced environment.
- Proficiency: Proficient in Microsoft Office.
- Experience: Previous experience in a similar role
This is a fantastic opportunity for someone seeking a career in customer service. After the initial 12-week temporary contract, there is potential for a permanent role. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
