Sales And Support Advisor

Closing Date: 23.59 hours GMT on Thursday 08 February 2024 Interview Date: Thursday 15 February 2024 The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.  Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community.  We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business. The role You will provide high-level support to new and current members and users of SSP, to ensure the smooth running and professionalism of services and programmes and deliver an exceptional customer service. You will actively contribute to the revenue generated within the SSP through the retention of current members. You will have specific responsibility for the provision of administrative services, within a clearly defined section of work. You will operate with minimum day-to-day supervision in the day-to-day planning, organising and performance (to an agreed quality standard and specification) of a wide-range of administrative support activities. This will include successfully managing any conflicting demands, possessing a basic awareness of the options available and being able to make effective and appropriate decisions. To ensure the consistency and quality of the support delivered across SSP, you will operates within well-established documented processes, policies and procedures. You will work closely with all Sports Park staff and both internal and external guests. How to apply We are looking for individuals with a positive demeanor and a self-motivated mindset to join our team. To apply, please submit a CV with your application on the University website. The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. The University of Surrey reserves the right to close this vacancy early based on Volume and Calibre of applications. Further details:    For more information and to apply online, please download the further details and click on the 'apply online' button above.   In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and Supportive family friendly benefits including an excellent on-site nursery. Click here to find out more about the benefits we offer to support you.