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Form of work
SalarySales Coordinator
Hours - 9am - 5.30pm Monday to Friday
This is an exciting opportunity to join a cutting edge organisation that continue to grow and are seeking a Sales Coordinator. You'll work alongside our award-winning Sales team in their Ipswich based office, to ensure the smooth day-to-day function of the operation.
Benefits and culture:
- Monthly commission (based on team performance)
- Yearly Profit related pay bonus scheme at 7.5% per annum
- Employee assistance programme
- Pension scheme
- Life insurance and private health care
- Critical illness sick pay
- Fun and caring team environment
Key Roles:
- Handling incoming calls for the department and liaising with customers over the phone.
- Supporting customers throughout the sales process
- Processing orders (full system training provided)
- Processing queries and order amendments to ensure customer satisfaction.
- Pre- and post-sales support for a varied customer base
- Logging and processing sales via our internal sales system
- Chasing and escalating order with other departments and vendors
- Producing daily and weekly reports for the team
- Liaising with the warehouse to ensure stock received is despatched within agreed timelines.
- Sourcing new customers and sales opportunities.
The Ideal Person:
- This is fast paced environment so the right candidate should be a great team player who is organised and able to prioritise their workload.
- Excellent communication skills are essential along with a 'can do' attitude.
- Previous Administration experience and dealing with customers over the phone is essential.
- This is an opportunity to grow and develop into an Account Manager if desired.
- Full system training is provided but a knowledge of spreadsheets would be an advantage.
Established in 1990 this cutting-edge organisation has developed into one of the largest independent distributors and providers of desktop services in the UK and are continuing to grow.
They operate in a number of vertical markets such as Education, Telecoms and Manufacturing Services and have adopted sales, support and logistics structures, which are totally focused on developing on-going value added relationships.
