Company

Energy ExemplarSee more

addressAddressLondon, Greater London
CategoryCustomer Service

Job description

About Energy Exemplar

Energy Exemplar is empowering transformative energy decisions across the globe.

Energy systems worldwide are undergoing radical changes to solve reliability challenges, meet clean energy targets, and integrate with adjacent industries. Energy Exemplar fits into this environment by revolutionizing the future of energy with clarity, speed, and innovation.

We are the market leader in the technology of optimization-based energy market simulation. Our modeling software suite, made up of PLEXOS and Aurora, is used in every region of the world. We have over 500 customers in more than 74 countries. One of our core values here is customer success. In order to continually serve our customers, as our base has grown - so has our team. We now have over 380 employees worldwide, and that number continues to grow. With offices in Adelaide (Australia), Salt Lake City and Sacramento (USA), London (England), Pune (India), and Singapore we are truly one global team.

We are constantly striving to develop innovative solutions to empower informed decisions about the energy future. Our team continuously strives to be first to market with the latest advances in mathematical programming and energy market simulation theory. Energy Exemplar’s founder, Glenn Drayton, is still heavily involved in our software development, backed by an expert team.

Energy Exemplar has grown significantly over the past few years, and we continue to do so as we grow at about a 30% rate annually. To continue this growth trajectory, we require an industry leading product portfolio whose hallmark is continued innovation. We also need to continue our expansion into new industries, technologies, and service models. To achieve this – we need additional talent to join our innovative, forward thinking, revolutionary company.


Energy Exemplar Vision, Culture and Values

Our Vision is empowering transformative energy decisions – revolutionizing the future of energy with clarity, speed, and innovation.

At Energy Exemplar, we foster a culture for passionate and curiosity-driven innovators to thrive.

We promote inclusivity and know that ideas and solutions can come from all levels. While our offices and employees are located throughout the world, we encourage connection and collaboration across teams and time zones. We allow for autonomy and project ownership, and support data-driven risk-taking in order to achieve excellence. A role with Energy Exemplar will see you working in a fast-paced, challenging, and equally rewarding environment where no two days are ever the same.

Energy Exemplar prides itself on its ability to assist its clients and customers to make complex impactful decisions. Energy Exemplar solves complex problems for its clients and provides a ‘crystal ball’ whereby clients can predict multiple futures and make intelligent decisions about tomorrow.

Our people reflect that desire – they are passionate about our product and about the solutions we offer our clients. Our business moves fast and doesn’t look back – it is always striving to solve tomorrow’s problems….today. That’s why we continue to be the market leader – globally.

It’s not just about the quality of our product but the quality of our people. Our people are creative, and they always look for a better way. They own their outcomes, and they perform to their best – every day. That’s what makes us who we are and a great place to work.

Our Values reflect the way we work, make decisions, and solve our problems. They also tell the story of how we work with each and with our customers.

Energy Exemplar’s Values are as follows:


CUSTOMER SUCCESS

  • Solve the problems that matter
  • Deliver solutions that drive outcomes
  • Customers’ success drives our business success.

ONE GLOBAL TEAM

  • A place where everyone can do their best work
  • Passionate about making a positive impact
  • Collaborate, communicate and act as one team

INTEGRITY & OWNERSHIP

  • Take ownership and be accountable for outcomes
  • Value spirited debate then align behind decisions
  • Operate at the highest standards

INNOVATION EXCELLENCE

  • Frontrunners – relentlessly pursuing innovation and excellence
  • Foster idea generation at all levels
  • Create the future by pushing the boundaries of today

About the Position

This role is a maternity leave contract until the 1st of February 2025. The purpose of the Sales Development Representative is to assist our company in expanding our customer base. The Sales Development Representative's responsibilities include generating warm leads, soliciting potential customers, facilitating sales, and connecting customers with the right Internal resource.

To be a successful Sales Development Representative, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have strong analytical and mathematical skills.

You will have the ability to demonstrate value offerings via Zoom / telephone calls and have the technical expertise to understand a complex SaaS offering.

Experience in solution and value selling is key and the ability to identify the right touch points in organisations is critical to the Sales Development Representatives success.


Key Stakeholder Relationships

This position works closely and collaboratively with all Energy Exemplar staff but in particular:


  • SVP EMEA
  • Sales / Account Management / Solutions Team – EMEA
  • Global SDR Team
  • EMEA Marketing lead

Key Accountabilities and Duties


The following list is provided to set an expectation of the ‘core’ responsibilities of the role but is not intended to be an exhaustive list that covers all tasks that may be required on a day-to-day basis. As a rapidly growing business, it should be expected that the role and associated tasks are likely to evolve over time and that there will be situations where tasks not listed below will need to be undertaken to support region and business growth initiatives.


Key Accountabilities

  • Developing sales strategies to draw in potential buyers or to solicit new potential customers.
  • Create target prospect lists and nurture existing lead database.
  • Initiating contact with potential customers through cold-calling or responding to inquiries generated from Website enquiries.
  • Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
  • Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging online or in-person meetings, emails, or phone calls.
  • Following-up with potential customers who expressed interest but did not purchase any goods or services.
  • Collaborating with sales executives to ensure the company's goals and targets are met.
  • Understands how to use Salesforce and HubSpot and how to manage pipeline and opportunities.
  • Take ownership of pipeline quality and transparency for assigned sales areas
  • Ability to work with Marketing to set up online and offline events to support market awareness.

KPI’s

  • Calls per week
  • Contacts made
  • Opportunities generated
  • Quality and conversion of leads
  • Quality and transparency of managed pipeline


Candidate Requirements


Skills, Knowledge and Experience:

  • Strong communication, interpersonal, teamworking, and customer service skills
  • Good time management and analytical skills
  • Good telephone etiquette and computer literacy skills
  • Fluent in English, ability to speak other languages is favourable

Qualifications:

  • A Bachelor's degree. Preferably in Business, Marketing, or Energy-related fields.
  • Experience in a SaaS Sales or Sales Development role.
  • Experience with platforms such as Salesforce, HubSpot and ZoomInfo may be advantageous.
  • Successful completion of course in sales techniques, marketing, and communication may be advantageous.
Refer code: 3031552. Energy Exemplar - The previous day - 2024-03-20 10:01

Energy Exemplar

London, Greater London
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