Sales Executive

Europe’s leading provider of Business Mobility services; we help our Corporate, SME and Public Sector customers meet the changing business travel needs of their employees. It’s an exciting, inspiring place to work and a dynamic, fast changing market.We provide innovative products and services that are radically changing the way organisations finance, manage and use their company vehicles. We are also a key player in the growth of low and zero emission vehicles in the UK.Across the globe, the company funds and manages over 600,000 vehicles in 21 countries, whilst in the UK we manage a fleet of over 150,000 vehicles on behalf of our customers. We started here - in the UK - in 1997.We have an exciting opportunity for a Car & LCV Sales Executive within the Corporate Sales Fulfilment Team. As a Sales Executive you will contribute to our award winning business based in Farnborough.You will be responsible for· Managing a portfolio of existing Alphabet customers for their car & LCV quote to order requirements. Communicating accurate quotations to customers, responding appropriately to competitive comparisons and negotiating margin rates to win business (following the appropriate procedures). Validating, managing and ensuring accurate documentation received and processed for accurate vehicle orders.· Managing all renewals in accordance with the customer’s car policy, through the Company renewal reporting and proactive outbound calling with ‘phone first’ approach.· Managing the set-up, maintenance, roll-out and regression testing of the Company Connect system to the corporate customer portfolio, also leading customer demonstrations where appropriate.· Proactively track and manage multi-supply customer win-rates, make decisions on margin rates to secure business, sharing information with Account Manager and business, considering the approved Authorities matrix.· Use both Late Hire and SMR overspend reporting to reduce the volume of vehicles over contract and utilising this opportunity to formally extend contracts.· Identify, develop and support the Corporate Sales Managers and Account Managers with:o Potential new business opportunities and referrals from existing customer base.o Improving penetration of ancillary products.o Guide customer credit reviews and manufacturer terms to ensure we proactively manage the expiry date and information required.· Provide support to the Corporate Sales and Account Managers on prospect or indicative pricing for new or existing customers.· Provide professional and efficient phone service to internal/external customers. Use product and process knowledge to progress requests, make recommendations and promote additional services. Achieve first call resolution at every opportunity. Work within given SLAsSkills & Experience· Previous experience in Sales and/or Customer Service is essential· Previous experience in the Automotive or Financial Services industry and knowledge of Light Commercial Vehicles is desirable· Self-motivated but also able to work well in a team with a proactive nature· Strong interpersonal and influencing skills· Ability to work under pressure and multitask· High attention to detail and accuracy· Self-motivated, organised and confident in taking the lead where required· Sales through service attitude with proficient telephony skills· Able to self- manage and identify escalation points· Ability to interact with a variety of people/departments at different levels· Capable of positive negotiation· Ability to accurately handle and understand numerical data for quote to order process and reporting purposes· Desire to expand commercial awareness· Ability to work with a variety of people within the Group.Index Recruitment Ltd is acting as an Employment Business in relation to this vacancy."Due to the high volume of applications, we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion