Sales Ledger Clerk

Job Description

Sales Ledger Clerk/Credit Controller  Milton Keynes/Wolverton Hours - 37.5 Monday - Friday ( Hybrid offering available after training period)  Salary Competitive 6 month FTC
We are currently partnering with a reputable business based in Milton Keynes, who are currently recruiting for a Sales Ledger Clerk to join their team on an initial 6-month period. This is a fixed term contract initially for 6 months to provide support the finance team with heavy work as they integrate a new system. Our client offers free car parking, hybrid working - alongside a subsidised canteen
Due to the nature of the role, they are looking for someone who can start with little to no notice. 
The overall purpose of the role will be to maintain a portfolio of customer accounts with outstanding balances, ensuring unallocated payments are allocated promptly. Keeping the overdue balances to a minimum whilst resolving customer queries to enable credit payment. Following the credit control manual and department processes and procedures whilst reporting any areas of concern to senior management. 
Duties

n
• Call Customers for overdue/pro-active calls to ensure payments made on the due date.
n
• Keep unallocated payments to a minimum and obtain customer remittances where needed.
n
• Monitor and control the collection of debts via telephone and letter.
n
• Maintain diary notes in their CRM for all communication to Customer, Sales Teams, and internal order releases.
n
• Report any outstanding overdue debts of concern to the Senior management team.
n
• Monitor credit limits within portfolio and highlight any limits exceeded for a review.
n
• Review orders on hold and contact customers within the deadline to enable delivery.
n
• Allocating payments to bring accounts up to date.
n
• Follow up with sales staff, line managers and sales managers for quick resolution of queries.
n
• Liaising with Senior re blocked orders and all credit management issues
n
• Account reconciliation.
n
• Check invoicing is correct and highlight any concerns with Senior or Manager.
n
• Teamwork and cross training with all members within the team.
n
• Ensure confidentiality and appropriate use of customer information according to Data Protection requirements.
n
• Perform all other duties as reasonably required that are consistent with both training and experience.
n
• Adhere to all Company processes, procedures, policies, and standards.
n
• As a team member, to contribute to the overall success of the team and the Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times.
n

n
• Sales Ledger/Credit Control background
n
• Able communicator both oral and written.
n
• Ability to work in an organised manner.
n
• An understanding of SAP would be an advantage.
n
• Able to manage time and priorities effectively.
n
• Ability to exercise diplomacy and sensitivity.
n
• Team player but must have the ability to work well as an individual.
n
• Microsoft Word and Excel
n