Sales Support Administrator

As a Sales Support Administrator, you will be working at the heart of this business.

This is a key role within a small and friendly team who pride themselves on offering an exceptional level of service to their business customers.

You will be responsible for taking orders, processing quotations, offering product advice, managing deliveries and occasionally jumping in the warehouse to help the team out.

It is a fast paced role so the ability to prioritise is essential. You must be accurate and confident in your actions and be able to adopt a proactive approach.

Previous Sales Support/order processing experience is an advantage but not essential. If you re keen to learn and enjoy working in a dynamic environment then we are keen to speak with you.

This is a fantastic opportunity to join a busy and growing team where development is supported and encouraged.

The Company:

My client supplies a wide range of products to customers within the building and construction industries, quite often turning orders around within 24 hours!

• 25 days holiday, plus bank holidays
• Shopping rewards
• Long service awards
• Generous health care scheme
• Free onsite parking (PE1 location)
• Modern office environment
• Working hours, Monday to Friday, 8.30am 5pm

The Job Sales Support Administrator:

• Handle inbound calls; sales enquiries, order updates, service issues.
• Manage email and web enquiries.
• Produce and manage quotations.
• Process sales orders.
• Manage, investigate and resolve customer complaints and order queries.
• Update and maintain internal CRM system accurate data entry.
• Liaise with internal teams to ensure commitments are achieved.
• General administration.

The Individual:

• Excellent communication skills.
• Able to use initiative and take proactive action.
• Strong team player who is happy to help out where needed.
• Able to multi task and prioritise a busy workload.
• Previous experience in a sales admin/customer service role.
• Previous experience of working in a product based/B2B role would be an advantage.

For more information, please apply or contact Katie Strange Recruitment directly. All applications will be reviewed w/c 18th March.