Sales Support Administrator

Sales Support Administrator

Location: Basingstoke - Office-based

Salary: Up to 30,000, depending on experience

We are actively seeking a dynamic and motivated Sales Support Administrator to join our client in Basingstoke. As a crucial member of the business, you will play a pivotal role in supporting the Account Manager and being the primary point of contact for customers. If you possess excellent organisational skills and have a passion for delivering exceptional customer service, we want to hear from you.

Job Role: In this position, you will provide essential technical, administrative, and commercial support both internally and externally. The role encompasses 80% administrative tasks and 20% sales responsibilities.

Key Responsibilities:

Technical Support:

• Liaise with engineers and customers to resolve technical issues.
• Find solutions to customer's technical questions and needs.

Admin/Order Processing:

• Process orders efficiently.
• Follow up with customers on deliveries, payments, etc.
• Handle basic logistics responsibilities such as receiving, picking, and packing shipments.

Commercial Inside Sales:

• Conduct non-cold calling sales activities.
• Monitor ongoing projects.
• Calculate and follow up on offers.
• Provide advice to customers.
• Maintain professional telephone contacts with clients.

Skills and Experience Required:

• Physically fit, as there may be an aspect of heavy lifting required.
• Analytical mindset.
• Highly organised.
• Excellent attention to detail and precision.
• Customer-oriented with strong interpersonal skills.
• Good IT skills.

Our client offers a comprehensive core training program, making this an excellent opportunity for individuals with or without technical experience (though technical experience would be beneficial).

If you are ready to take on a challenging and rewarding position with a leading international tech equipment rental service, we invite you to apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.