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SalaryJoin a dynamic team in Swindon as an Internal Sales Coordinator!
Are you a motivated and dynamic individual looking for a rewarding opportunity?
We are seeking a talented Internal Sales Coordinator to join the team and play a crucial role in delivering exceptional customer service to the key customers.
As an Internal Sales Coordinator, you will provide proactive and professional support to our customers through phone and email communication channels. Your primary responsibility will be to ensure high customer satisfaction levels by providing timely and accurate information, handling sales enquiries, and processing orders.
Key Details:
Full-time position
35 hours per week
Monday to Friday, 09:00 - 17:00 working hours
No requirement to work on bank holidays
Benefits:
- Enjoy 25 days of annual leave
- Grow your future with the pension scheme and life assurance
- Work in modern offices with onsite parking
- Access a wide range of online training through the training academy
- Explore opportunities for career progression in our employee-focused company
Responsibilities:
- Provide proactive and professional support to customers through phone and email communication channels
- Collaborate with the Internal Sales and Customer Service teams to manage existing customer accounts
- Act as the primary point of contact for distribution customers, addressing their enquiries, processing orders, and providing quotations
- Ensure prompt and accurate handling of customer queries, keeping them informed throughout the process
- Log and track customer enquiries and quote requests using software systems such as CRM and SharePoint
- Collaborate with the Technical team to gather relevant pricing, delivery, design, and technical data for customer enquiries
- Proactively build and nurture customer relationships to increase sales potential
Requirements:
- Strong multitasking abilities and the ability to prioritise tasks in a fast-paced environment
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and a flexible, can-do attitude
- Proficiency in MS Excel and Office 365 is essential
If you're motivated, customer-focused, and thrive in a fast-paced environment, we would love to hear from you. Submit your application today!
Note: We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
