Senior Administrator

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Adult Education Service is part of Coventry City Council.  We provide a wide range of courses for Coventry residents age 19+ and much of our provision is targeted at people with the highest levels of need. 

We offer long courses in English, maths, English for Speakers of Other Languages (ESOL), ICT/Digital and vocational subjects such as Early Years, along with provision for adults with learning disabilities.  

We also offer a very wide range of short community courses in arts, crafts, music, dance, exercise, fitness and family learning.  In addition, we run a highly supportive study programme for young people.

Our work-based learning offer includes Apprenticeships in the following subject areas: 

• Nursery Workers
• Teaching Assistants
• Leadership/Management; and 
• Customer Care. 

We also provide courses for adults who are seeking work via the Council’s Job Shop. 

Our main base is at Southfields Old School, CV1 5EJ, with provision delivered at around 25 other sites within Coventry, mostly in areas of highest need.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.  

What is the job role?

Coventry Adult Education is seeking an Administrator to join our team to provide a high-quality, professional, supportive, and responsive reception and administrative function within the Service. 

The post holder must have previous experience in an administrative role within an office environment and IT skills, to undertake a variety of tasks including the following: 

• Customer-facing reception duties to deal with enquiries from a range of sources. 
• Provide advice and guidance to our learners 
• Processing learner information on our MIS system 
• Work flexibly at various venues and times to meet the needs of the service and to provide cover during staff absences.  Note this could include some evening cover. 
• Various admin duties including raising registers and monitoring attendance 

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre-employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

You will be expected to use your initiative to deal with issues as and when they arise and be able to identify more complex issues that need to be escalated. Reception experience is desirable as is experience of using IT software. 

Please note that candidates must be able to demonstrate skills in maintaining computerised and filing systems, and retrieving information as requested including the creation of spreadsheets as appropriate. 

This position is over 5 days, Monday to Friday, Term Time Only, 25 hours per week, flexible working that could be any time if providing cover, but normal default hours will be between 9 am - 2 pm. 

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date:  Tuesday 30th January 2024 

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council