Senior Administrator

About Evolve Case Management

Evolve Case Management is an independent case management company specializing in assisting individuals who have sustained catastrophic brain and/or spinal cord injuries.
In addition to working closely with our clients, we collaborate with their families and a network of professionals to guide and support them on their rehabilitation journeys.

We are located within Acklam Hall, Middlesbrough, however, provide services to clients across the North of England. This position will be based in our office.

At Evolve Case Management, we pride ourselves on living the core values of our company which are to be:

• Collaborative
• Professional
• Creative
• Client Focused
• Proactive
• Innovative
• Accountable

As we enter our third year of operation, we are seeking a Senior Administrator to join our team and contribute significantly to our continued growth. This role offers a fulfilling opportunity for the right individual to make a meaningful impact on the lives of those we serve.

The Role & Person Specification

Hours: 20 hours per week - flexible schedule over a minimum of 2.5 days.
Monday to Friday - 09:00 - 5:30 pm

Occasional overtime may be required during busy periods.

Salary: £14 per hour rising to £16 per hour upon successful completion of the probation period.

Benefits:

• 5.6 Weeks of Annual Leave
• Company Pension
• Free Parking
• Flexible working hours

Are you the ideal candidate?

We are looking for a highly motivated, adaptable, and versatile individual with exceptional organizational skills.

Proficiency in IT is essential, with familiarity in Microsoft packages and the ability to quickly grasp the use of our bespoke IT systems.

In this role you will collaborate closely with our clinical team, assisting with diary management; administrative duties; meeting coordination; venue bookings; agenda distribution; minute taking and report generation; producing correspondence, and handling complex and sensitive information on to our electronic systems.

Your role will involve ensuring the efficient operation of administrative systems, including managing generic email accounts, and electronic filing systems, and supporting our marketing objectives. A significant part of your responsibilities will focus on processing financial information for the business in a timely and effective manner, in accordance with our internal procedures. You will assist the director in managing invoices on a monthly basis.

Upon successful completion of the probation period, you will be tasked with handling payments for invoices and purchases through online banking. It is crucial that you approach these tasks methodically and maintain accurate records. Meeting deadlines, organizing data, and upholding administrative standards are key aspects of this role.

You will be required to prioritize your tasks, demonstrating independence, initiative, and sound judgment. This includes assessing situations, identifying, and resolving potential issues within your expertise, and seeking guidance for matters beyond your competency level. We seek an individual who takes pride in their work and consistently delivers high-quality results. Strong time management skills and experience in effectively prioritizing a diverse and demanding workload are essential for this position.

Skill

Essential

Desirable

Proficiency in English

X

Educated to GCSE level or equivalent

X

Be willing to have an Enhanced DBS check

X

Excellent Planning & Organisational skills

X

Excellent Written & Verbal Communication Skills

X

Methodical approach & Strong Attention to Detail

X

Strong IT Skills & Proficient in using MS Office

X

Ability to independently prioritise workload

X

Ability to work as a team member

X

Motivated to provide the highest standard of work

X

Qualification in Business Administration

X

Minimum of 2 years’ experience in a similar role

X

Ability to work flexibly to meet the needs of the business

X

Experience working in a Healthcare Settings

X

Experience proofreading complex reports

X

Deadline:
All applications must be received by 26th of April 2024

Interviews:
If successful to interview for this position this will take place week commencing 6th of May 2024.