Senior Administrator

Senior Administrator

Job Type: Full Time

Location: Sheperds Bush, London

Salary: £28,800 - £32,000 per annum

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We believe and are committed to providing opportunities to all people including those with 'Lived Experience’ we encourage applications from all background including those in recovery from addiction, co-dependency or gambling, have experience of previous offending or homelessness.

What you will be doing?

As Senior Administrator for London based services you will manage and co-oridnate the administrative functions across multiple sites within the region. Services within the London region currently include:

• HMP Wormwood Scrubs
• HMP Brixton
• Heathrow IRC

You will be responsible for ensuring data quality and effectiveness of the administrative functions. You will provide leadership and line management to individual administrators based in each service working collaboratively with service managers and the wider integrated substance misuse teams.

This role will be hybrid requiring you to work both on site and remotely depending on needs of services, therefore travel across the region will be required. The post holder should be prepared to work under remote management and have the ability to work under their own initiative. The role will require you to be dynamic and flexible to ensure key deadlines and data submission are met for each service.

You will be responsible for contributing and monitoring the targets set by Forward, supporting managers with administrative tasks, recording meetings and diary management.

The purpose of this post is to ensure the smooth administration of the region, encompassing some secretarial duties, data entry collection, time management and monitoring systems and data quality. You will provide line management and supervision to a small team of administrators therefore leadership and interpersonal skills will be key.

What we are looking for?

• A minimum of nine months experience of providing administrative support within a large team, demonstrating ability to work in a pressured environment.
• Strong experience working with data surrounding drug and alcohol treatment - knowledge of NDTMS or other related Experience.
• Experience and confidence in using SystmOne, Data Entry Tool (DET), DAMs and C-Nomis or equivalent systems.
• An intermediate certification or demonstrable experience in Microsoft packages.

What we offer

• Training opportunities and career development
• Comprehensive induction
• Flexible working
• Season Ticket Loan Scheme
• Cycle to work scheme
• Wellbeing hours
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.