Senior Category Insight Analyst

We’re Ocado Retail. We’re the people powering Ocado.com, the world’s largest online grocer, and Zoom by Ocado, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self, and Challenge what's possible.

We have ambitious plans and vision to never stop making our customers' lives better, by delivering the supermarket of tomorrow, today.

About the Team

At Ocado, we pride ourselves on the wealth of data we have available to us. We're looking for a Category Insight Analyst to extract and make sense of that data in order to help our buying teams to make the best decisions - for our customers, for our suppliers and for our business.

The Role/Profile
In this role, you'll have the chance to work on both tactical questions as well as supporting your trading team to develop their longer-term category strategies. Your day to day tasks and responsibilities will centre around scoping and completing analytical projects to better understand why customers buy what they do, and how we are able to influence their decisions. You'll become the expert in what influences Ocado’s product sales and profitability, through ranging, price and promotions.

The ideal candidate will:

• Have a commercial mindset and be a great problem-solver - using these skills to help answer business questions and uncover actionable insight
• Be numerate - can demonstrate their experience using large datasets and have great Excel skills.
• Be a strong communicator - able to feedback their findings to a range of stakeholders across all levels
• Collaborate across teams - seeking knowledge from others and willing to share expertise
• Have a proactive approach to their work. Bringing ideas to the team on projects that would add benefit to Ocado and our customers
• Always stand up for our customers, keeping their needs front of mind

Skills you will use in the role:

• SQL - you will either have some prior experience or an interest and eagerness to learn (we can train you)
• Data analysis - your skills will be evident by either Maths A level, a STEM degree, or significant working experience with data and analysis
• Storytelling - taking the data and insights that you’ve found and communicating it to others in a concise and understandable way
• Influencing stakeholders to make the right decisions using your insight
• Managing relationships across multiple stakeholders and teams
• Creating and maintaining reports in Excel and Tableau
• Understanding “the question behind the question” - what is the context behind what you’re being asked to do and how will your insights be used?

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.
These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

• Annual bonus scheme - maximum opportunity dependent on the role
• 26 Days Annual Leave plus bank holidays
• Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
• 50% income protection
• 4x salary life insurance
• 15% Ocado.com discount
• 20% Marks and Spencer discount
• Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
• Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

• Private Medical Insurance
• Critical Illness
• DigiCare+
• Healthcare Cashplan
• Health Assessment
• Dental Insurance
• Eyecare Vouchers
• Digital GP
• Mental Health

Flexible Benefits

• Tax-efficient electric vehicle leasing scheme
• Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

• Free onsite parking and free shuttle service from Hatfield station
• Regular socials, including Town Halls and Mixers & our ORL Summer Party
• ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor.
• As part of our inclusive nature, help make change within the business and join any of our Networks

Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Group Head Office!

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train: Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

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