Senior Fraud Analyst

Salary is from £43,680 + annual bonus & benefits Edinburgh/Glasgow, Newcastle Permanent Our roles are hybrid, however you should be able to travel to our Edinburgh or Glasgow offices 1 day per month for this position. Applications close on the 17th May at 5pm A chance to thrive We’re looking for a Senior Analyst to join our Transactional Fraud team within Banking Risk at Tesco Bank. Responsible for analysing fraud losses and maintaining fraud rules/systems across Credit Cards, Savings and CCP+ products ensuring an effective balance of fraud loss, detection rates and customer impact. There are three teams in transactional fraud - Plastics, Non-Plastics and Post Application Fraud - and depending on experience the successful candidate will work in one of these teams with plenty of opportunity for collaboration and exposure to all products. The team primarily uses TSYS, Arcot, ThreatMetrix and Falcon to manage and maintain fraud loss performance with SAS & SQL being used as the main data query tools for the analytics. The successful applicant will also need to have strong communication skills to provide insight on fraud activity, proposals to mitigate and work closely with colleagues in other teams such as fraud operations. Other responsibilities include: • Delivery and analysis of both proactive and reactive strategies to mitigate fraud loss and develop action plans to tackle specific fraud types. • Work closely with the analysts in the team to support their development through coaching and potential to take on line management of one or two analysts. • Building and managing relationships with other teams such as Fraud Operations to identify and resolve fraud challenges and work together to support delivery of changes where required. Please note - the formal job title for this role will be Fraud and AML Senior Analyst What you’ll be doing • Using your strong analytical skills and fraud expertise to analyse high volumes of data to produce high quality, accurate and insightful analytics to propose and deliver changes to fraud systems to prevent fraud and improve customer experience. • Maintain a strong set of fraud rules and strategies ensuring fraud loss, customer and operational impacts are kept within appetite. • Demonstrate strong communication skills both in proposals for strategy changes and in articulating the current loss position and changing fraud trends. • Work closely with the Fraud & AML team collaborating effectively to ensure that the right work is prioritised, fraud strategies work well together and insight is shared. • Collaborate effectively with a range of stakeholders including fraud operations and second line risk teams as well as Value Stream and Technology colleagues. We need you to have • Highly analytical, educated to degree level in a numerate subject or equivalent work experience demonstrating this. • Proficiency in SAS/SQL or equivalent. • Previous experience in an analytical fraud prevention role and can demonstrate quick problem solving capability given the rapidly changing fraud landscape. • Ability to analyse and interrogate large data sets to recommend, develop and deliver new strategies to combat emerging fraud trends and improve the performance of existing strategies. • Ability to coordinate and prioritise a plan of multiple actions to maintain and improve the fraud position. And if you have any of these, even better • Experience of fraud systems such as ThreatMetrix, Falcon, Arcot, TSYS or similar from a rule and strategy writing perspective would be highly advantageous. • Experience in a banking environment, particularly working with fraud, financial crime or other risk management. We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us. What’s in it for you • Prepare for your retirement with our colleague pension scheme. • Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year. • Performance related annual bonus. • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more. • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else. • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. • A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want. • Take part in our Buy as you Earn and Save as your Earn share schemes. Everyone’s welcome We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. Role Alignment Following the announcement regarding Tesco's' strategic partnership with Barclays, this role will support our banking business and will transfer to Barclay's UK towards the end of 2024, subject to regulatory approval. Please note, the transfer date may change. #LI-LC2