Senior Freight Forwarding Clerk

We are now recruiting for a SENIOR FREIGHT FORWARDING OPERATOR to handle a full multi modal service based in Coleshill
Our Global Solutions client offer's tailor-made solutions across three service departments "Logistics", "Transport" & "Shipping".
This exciting role has risen within their Shipping team where they offer Freight Forwarding services ranging from Ocean, Air, Road, cross trade, project movements Internationally, with a big focus on Sea Imports from the Far East and Middle East, but also import from all over the world.
Main purpose of the role:
You will be ensuring the overall delivery and quality of the business' services ensuring the customer experience is of the highest level. In return, you will be offered an attractive package depending on experience., ranging from £25,000 to £33,000 DOE
As a Senior Freight Operator you will liaise with and report to senior management on the daily operations & commercial activities of your team
We're looking for driven and ambitious individuals that will bring an upbeat, positive, and friendly attitude to operations and assist in the growth of the business.
You will have good knowledge of markets and changing business environments as well as a good understanding of a multi-faceted business operation. A 'hands-on' approach is needed!
Duties Include:
- To develop Freight Forwarding services across Air, Ocean & European Road in an effective and profitable manner.
- Research/identify new business opportunities, that increase margin contribution where possible
- Team support and organisation - direct involvement in process of day-to-day quotations / tenders / operations.
- End to end responsibility for all freight transactions.
- Developing relationships with customers/suppliers, ensuring highest level of service standards are maintained across all fronts.
- Deliver clear growth strategies with strong leadership and development to the department by growing on-going sales across all modes.
- Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are always followed.
- Providing training and guidance to members of the team as required.
- Support the company's commercial activities and engage in key or targeted customer and supplier activities.
- Address any issues with customers, invoice processing, damages, customs reclaim etc.
- Any ad-hoc assignments as requested by senior management
Experience Required :
- Freight forwarding Operations (Multi-modal Transport Operations; Air, Ocean & Road)
- Good negotiation skillls
- Import and Export skills
- Communication and negotiation
Remuneration Package - Attractive Salary + Incentive Package + Gym on site + well-being package