Senior Solutions Specialist

Our University Ravensbourne University London is an innovative, industry-focused university located at the heart of London’s newest creative community on the Greenwich Peninsula. We're champions of creativity and collaboration, dedicated to giving our learners the specialist skills and opportunities they need for outstanding careers in digital media and design. The Role At Ravensbourne our ambition is to enhance and improve the digital experience for our staff and students. We currently have a great opportunity for a Senior IT Solutions Specialist  to join a small team who support, build and develop modern technology based solutions.  The Senior IT Solutions specialist will support, manage, and develop Ravensbourne’s desktop and mobile computing devices and labs (Windows and Apple Mac) also its key desktop and enterprise software platforms. The role will assist in the development of custom solutions using new and emergent technologies to empower and transform the organisations digital capabilities including digitisation of processes and workflow. The Senior IT Solutions Specialist will be a senior engineering lead for Microsoft client devices and communications, implementing and maintaining operational aspects of the university’s Microsoft endpoint infrastructure, in alignment with architectural design and strategy, working collaboratively other members of the wider IT Services team. The Candidate You are …… Suitably qualified and / or experienced in the delivery of technical support in a medium / large organisation. Skilled and motivated with an enthusiasm to play a major part in contributing to projects that deliver high profile solutions for a variety of services . Have experience of effectively communicating information relating to IT projects.   Experienced in delivering and supporting services in a mixed Windows and Apple Mac environment.    Experienced in general Azure AD administration, Intune – especially administering devices, deploying applications and build management  Familiar with the operation, support and development of IT technology in an Education environment,  although this is not essential. A great communicator with experience of providing face to face support to customers Interviews: w/c 26/02/24 To apply: Please visit our careers portal via the 'Apply' link above. To apply you will need to submit a CV, covering letter and fill in the application form.     https://jobs.ravensbourne.ac.uk/  We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.