Address
Form of work
SalarySenior Support Worker - Mental Health
LOCATIONS: Sutton
SALARY: £13.43 Basic
DURATION:Temp to Perm
HOURS: 37.5 hours per week
(Early: 8am- 4pm Late: 2pm to 10am)
Daily Duties
- Establish and maintain relationships of trust with service users, to build engagement.
- Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons.
- Work flexibly with service users within the service.
- Carry out assessments and determine urgency of service user needs.
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities.
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support.
- Attend placement reviews.
- Work with service users on a 1:1 basis and in groups.
- Assist service users to deal with financial issues and navigate the benefits and education systems.
- Assist service users to manage friendships and family relationships.
- Assist service users to manage their medication, in accordance with the organisation's procedures.
- Assist service users to manage their lives by helping with bills, forms, mail and appointments, accompanying service users to appointments as and when necessary.
- Encourage positive choices around food, leisure etc.
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided).
- Make timely records which are concise, accurate, written for the service user to understand.
- Write clear word processed and handwritten reports (training provided) and records in English.
- Participate in mandatory and job-related courses and learning activities.
- Maintain professional boundaries in all aspects of work with service users.
- Line manage one or more SWs and/or volunteer staff, carrying out supervisions
- Guide, assess, support and acknowledge good performance by SWs.
- Support the management team in the delivery of the service or contract.
- Deputise for the Manager and/or Team Leader and make decisions about service users in their absence.
- Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary.
Essential requirements
- DBS within the last 12 months (must have original copy)
- Demonstrable experience supporting vulnerable people with complex issues.
For more information on this role please contact Emily Rex on
