Service Administrator

Service Administrator - Portadown

The company:
Our client based in the Portadown has been successfully trading for over 20 years and is firmly established as one of the UK & Irelands leading building services company.

They are a market leader in their industry and are a passionate and innovate company. They are recruiting for a Service Administrator on a permanent basis.

Hours of work are Monday – Thursday 8.30-5 and Friday 8.30-4.

The role:

• Work as part of a dynamic Helpdesk team answering and logging calls onto database
• Planning and scheduling direct labour and subcontractors
• Effectively monitoring the delivery of reactive repairs works to ensure contract KPIs are met
• Contribute to improving customer support by actively responding to queries and handling complaints and compliments
• Maintain a continued focus on process improvement, establishing best practice and sharing information with the wider team to ensure consistency
• Provide administrative support to the management team as required

The Requirements:

• Ability to be organised and work as part of a team
• Good Knowledge of MS Word and Excel are required
• Excellent communication skills are required
• Strong numeracy skills with good attention to detail
• Able to adhere to deadlines
• Confident telephone manner

The Opportunity:
Our client offers excellent salary, career progression and ongoing training, health plan, enhanced maternity and paternity pay, additional holiday increase with length of service, opportunity to join a well established and supportive team with fantastic culture and environment.

What to do next:If you are interested in this role call Brian in Hays on or email cv

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