Service Administrator

Position : Service Administrator

Sector : Engineering/Manufacturing

Location : Sheffield

Salary : £22 000

Shifts : Days regular 37.5 hours

Main Duties:

• Act as the first point of contact for incoming calls
• Liaise with colleagues to prioritize customer scheduling
• Review engineer work reports
• Data Entry / reporting
• Cross reference various reports, extracting key data for reporting
• Raise purchase orders
• Order access equipment/ materials when/ if necessary
• Update asset registers and compliance documentation
• Any additional tasks when required by senior colleagues
• Monitoring Hub inbox and ensuring the relevant people are passed emails if required/deal with relevant emails.
• Act as the first point of contact for incoming calls
• Liaise with colleagues to prioritize customer scheduling
• Contact Customers to confirm Engineer availability and schedule
• Allocate Engineer work and review engineer work reports
• Data Entry
• Cross reference various reports, extracting key data for reporting
• Raise Purchase Orders
• Order access equipment/ materials when/if necessary
• Update asset registers and compliance requirements
• Any additional tasks when required by Senior colleagues

About you:

• 1-2 years experience in manufacturing, either in a quality, admin, or technical role

• Strong organisational skills and the ability to prioritise jobs

• Excellent interpersonal and communication skills

• A high level of attention to detail

• Good organisational skills

• Proficient user of MS Office in particular Word and Excel